招聘职位
FAE
- 公 司：NO.84-A famous IC company
- 工作地点：北京
- 发布日期：2017-06-06
- 职位编号：4024
- 有效状态：已关闭
职位描述
We are targeting to hire one talent work as FAE (field application engineer) for SSD controller product line, this job is responsible for winning designs and assist account managers on technical level. Provides technical field design support. Qualifies design activity at the customer engineering level. Acts as a primary technical interface between the customer and the company technical support team. Develops code for use in the customer drive application.
职位要求
FAE will assist the customer to understand and use our storage devices in their products; with the goal to ultimately ensures successful production of customer drives using our products. Typical activities include the following:
- Onsite customer support.
- Teach customers usage of our SSD controllers.
- Help customer review/debug firmware to support our SSD controllers.
- Support customer meetings and manage closure of action items.
- Become the central liaison between customer and our design team: clearly understand and explain customer issues and requests to our support team.
- Debug issues on the bench or customer site for host/drive compatibility issues.
- Create problem report and present to customers.
- Collect feature requests from customers to design team to improve product.
- Competitive analysis.
- Conducting tests and documenting results as required
Understanding of Embedded System Design and Firmware Development.
- Serial ATA Interface and PHY.
- PCIe interface. NVMe. eMMC.
- NAND technology and interfaces.
- Direct customer management experience
- Knowledge of SSD system requirements, customers, operation, and hands-on PC, MAC or server systems debug skills.
- Understanding of key HW and SW trends within the Client or Server industry including form factors, power, performance, software applications preferred.
- General knowledge about ASIC design and manufacturing flow.